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Support
Explore our frequently asked questions and contact our support team.
Frequently asked questions
What is Canopy Marketplace?
Is there a mobile app?
What types of trees are available?
How do I create an account?
I didn't receive my confirmation email. What should I do?
How do I reset my password?
How do I view my trees?
What information can I see about my trees?
What does MSRP price mean?
What is the Marketplace?
How do I buy trees?
How do I sell my trees?
How do I know the trees I'm buying are legitimate?
How accurate is the tree location data?
Is my personal information secure?
Can other users see my personal information?
I'm having trouble loading My Trees. What should I do?
I purchased trees but don't see them in My Trees. What should I do?
How do I contact customer support?
What information should I include when contacting support?
Get in touch with us
support@canopy.market
